It's All About The Experience

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A blog about managing and improving customer experience and improving profits.


8 Innovative Ways to Improve Customer Retention Using Email
On February 4, 2024 in Branding, Conversion Improvement, Customer Service, Digital Marketing, New Product Development, Product Management, Profit Improvement, Research, Retention by Ron Ryan Ron Ryan
8 Innovative Ways to Improve Customer Retention Using Email
The right email message on the right topic at the right time can bring customers back. Learn how eight innovative companies use email to improve customer retention.
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Eight Digital Marketing Technologies That Can Improve Retention
On January 29, 2024 in Conversion, Conversion Improvement, Customer Complaints, customer experience, Customer Relationship Management, Customer Service, Digital Marketing, New Product Development, Profit Improvement, Retention, Social Media by Ron Ryan Ron Ryan
Eight Digital Marketing Technologies That Can Improve Retention
Marketing has undergone a digital revolution over the past decade. Most have focused on new customers. This blog article treats 8 technologies that can help you hang on to existing customers.
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Tagged With: Big Data, Complaints Management, Conversion, CRM, Cross-selling, Customer Retention, Digital Marketing, Email, Email Marketing, Growth Marketing, Integration, Loyalty Marketing, Marketing Automation, Marketing Reporting, Personalization, Remarketing, Upselling