It's All About The Experience

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A blog about managing and improving customer experience and improving profits.


Business In a Post-COVID-19 World
On April 1, 2020 in customer experience, Customer Relationship Management, Customer Service, Profit Improvement, Retention by Ron Ryan Ron Ryan
Business In a Post-COVID-19 World
Learn how management will change as a result of the COVID-19 pandemic. How can your company leverage the threats and opportunities that arise?
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954 Views
Tagged With: #postcovid19 #strategytoexecution
Small Company + Big Data = Huge Impact
On August 28, 2019 in Conversion, Conversion Improvement, Customer Relationship Management, Nonprofit Management by Ron Ryan Ron Ryan
Small Company + Big Data = Huge Impact
Learn how even small companies can use big data to improve marketing and find new customers.
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1065 Views
Tagged With: Facebook Marketing, Marketing, Nonprofit marketing, Big Data, CRM, Social Media Marketing
CRM - Not Just for Big Business
On February 28, 2018 in customer experience, Customer Relationship Management, Customer Service by Ron Ryan Ron Ryan
CRM - Not Just for Big Business
Whether your company is large or small, starting a CRM is easier than you think and more important than you ever dreamed.
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3494 Views
Tagged With: Customer Relationship Management, CRM, CRM in small companies, improving profits