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Profit Improvement
Ron's Blog
It's All About The Experience
A blog about managing and improving customer experience and improving profits.
Buying and Delivery Preference -- The New Battleground?
On March 15, 2023 in
Conversion Improvement
,
Customer Complaints
,
customer experience
,
Customer Relationship Management
,
New Product Development
by
Ron Ryan
Pandemic stay-at-home rules forced users to experiment with new product and service delivery mechanisms. This need, in turn, has driven business leaders to quickly adapt and focus on consumer buying preferences and behavioral segmentations. New segments pop up almost monthly as consumers explore, then expect, alternative buying and delivery channels for goods and services. What to do?
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Tagged With:
Buying Habits
,
Distribution
,
Marketing Channels
,
Product Innovation
,
Purchase Preference
,
Segmentation
Business In a Post-COVID-19 World
On April 1, 2020 in
customer experience
,
Customer Relationship Management
,
Customer Service
,
Profit Improvement
,
Retention
by
Ron Ryan
Learn how management will change as a result of the COVID-19 pandemic. How can your company leverage the threats and opportunities that arise?
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Tagged With:
#postcovid19 #strategytoexecution
Small Company + Big Data = Huge Impact
On August 28, 2019 in
Conversion
,
Conversion Improvement
,
Customer Relationship Management
,
Nonprofit Management
by
Ron Ryan
Learn how even small companies can use big data to improve marketing and find new customers.
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Tagged With:
Facebook Marketing
,
Marketing
,
Nonprofit marketing
,
Big Data
,
CRM
,
Social Media Marketing
CRM - Not Just for Big Business
On February 28, 2018 in
customer experience
,
Customer Relationship Management
,
Customer Service
by
Ron Ryan
Whether your company is large or small, starting a CRM is easier than you think and more important than you ever dreamed.
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Tagged With:
Customer Relationship Management
,
CRM
,
CRM in small companies
,
improving profits