It's All About The Experience

A blog about managing and improving customer experience and improving profits.

Eight Digital Marketing Technologies That Can Improve Retention

On January 29, 2024 in Conversion, Conversion Improvement, Customer Complaints, customer experience, Customer Relationship Management, Customer Service, Digital Marketing, New Product Development, Profit Improvement, Retention, Social Media by Ron Ryan

Eight Digital Marketing Technologies That Can Improve Retention

Marketing has undergone a digital revolution over the past decade. Most have focused on new customers. This blog article treats 8 technologies that can help you hang on to existing customers.

Tagged With: Big Data, Complaints Management, Conversion, CRM, Cross-selling, Customer Retention, Digital Marketing, Email, Email Marketing, Growth Marketing, Integration, Loyalty Marketing, Marketing Automation, Marketing Reporting, Personalization, Remarketing, Upselling

Small Company + Big Data = Huge Impact

On August 28, 2019 in Conversion, Conversion Improvement, Customer Relationship Management, Nonprofit Management by Ron Ryan

Learn how even small companies can use big data to improve marketing and find new customers.

Tagged With: Facebook Marketing, Marketing, Nonprofit marketing, Big Data, CRM, Social Media Marketing